[I know it’s Christmas Eve, but I was catching up on things and saw this pattern. Merry Christmas. Read this later.]
The dictionary defines cognitive dissonance as the state of having inconsistent thoughts, beliefs, or attitudes, especially as relating to behavioral decisions and attitude change. As a rule, we cannot maintain cognitive dissonance for long.
When we run into information that contradicts our personally held beliefs we must either refute/discredit the information or change our beliefs. Sometimes instead of discrediting the info, we discredit the source. (That doesn’t make the info false, but allows people to feel OK about ignoring it). Other times we rationalize our positions. (That also doesn’t make the info false, but does allow us to feel we’ve chosen the best position in difficult situations.)
When the new information is challenging issues of core beliefs, we are more likely to defend current opinions more strongly. It’s difficult to move people in their core beliefs.
Case in point- Christianity Today publishes an opinion of one editor. The article makes several points, and compares the current president to President Clinton, morally. CT is a previously trusted source (Many agreed with their criticisms of President Clinton), so Christians take note. But the opinion causes cognitive dissonance. Trump supporting Believers cannot accept the editorial and continue to support Trump. So we see the responses… CT is progressive, etc… (Attacking the source) What’s the alternative, supporting baby-killing Democrats? Lesser of two evils, etc…(Rationalizing)
For the record, I don’t agree with everything in the article. But I find it interesting that the primary criticism of the piece falls into those 2 categories- discrediting source and rationalizing, rather than point by point rebuttal of the points of the article. I’m sure there are some responses that do that, but most I’ve seen are pointing to the source or rationalizing.
People really don’t like it when their core positions are challenged.
What’s our go to response when presented with contradictory info? Do we discredit the source, rationalize our position, or refute the information or change our position?